FAQ

Are you licensed by the state?

Yes.  We are all licensed by the state of Florida.

 

How long have you been practicing psychotherapy?

Each of us has over 20 years of clinical experience. We have practiced psychotherapy in numerous settings such as: residential and day hospitalization programs, school based settings from kindergarten through college, experiential settings such as in the Outward Bound environment, family service agencies, and private practice.

 

How and when can I make an appointment?

Appointments are available Monday through Friday, from 9 am-7 pm.  Other times may be arranged by mutual consent to accommodate your schedule.  Please call the office at (772) 675-2110 to schedule a time.  For directions, see our Contact Us page.

 

What types of payment do you accept?

Payment is expected at the time of your visit. We accept insurance and private pay.  Sliding scale may be available per need. If required, we will print you a receipt that you can submit to your insurance companies for reimbursement.

 

How long is each therapy session? Do you make exceptions?

Standard sessions are 50 minutes. Circumstances may dictate shorter or longer sessions.

 

What is your cancellation policy?

If you are unable to keep a scheduled appointment, please contact us at least 24 hours in advance. Cancellation on shorter notice may be subject to a charge.

 

What practices do you follow to protect patient confidentiality?

We adhere to the strictest state and federally mandated guidelines for maintaining the confidentiality of your mental health information. The Health Insurance Portability and Accountability Act (HIPAA) establishes regulations for the use and disclosure of any information concerning your health status, medical records, and payment history.

 

What should I expect on my first visit?

At our first meeting we conduct a thorough biopsychosocial assessment. If the client is a child, it is expected that one or both parents (caregivers) attend this initial session. We will work as partners to develop a realistic, personalized, treatment plan outlining prospective therapeutic approaches to help you reach your goals. The treatment plan is considered a flexible tool for assessing  progress in therapy. As such, we will work as partners to reevaluate it. This is periodically re-evaluated and updated if necessary. Clients are always kept “in the loop” regarding their course of therapy, and are invited to give feedback on the process.

 

If I were in crisis, would I be able to reach you?

Our clients’ well-being is extremely important to us, and we monitor incoming calls throughout the day. If you are experiencing a life threatening crisis please call 911 or go directly to the nearest emergency room. For non-life threatening issues, please call us at (772) 675-2110.  If we are not available at that time, leave a voicemail message and and we get back to you within 12-24 hours.)